Shipping Policy

At Campertoad, we are committed to ensuring that your orders are delivered to you in a timely and efficient manner. Please read our Shipping Policy for all the details about shipping and delivery.

1. Shipping Areas

We offer shipping across India and to select international locations. Whether you’re shopping for camping, hiking, or fishing gear, we strive to deliver your products to your doorstep, no matter where you are.

2. Delivery Time

  • Domestic Shipping: All orders within India are typically delivered within 2-5 business days. Delivery time may vary based on your location.
  • International Shipping: For international orders, delivery times will vary depending on the destination country and the shipping method selected.

Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances, such as weather conditions or issues with the courier service.

3. Shipping Costs

  • Shipping costs for domestic orders will be calculated at checkout based on your location and the weight of the items in your order.
  • International shipping fees will also be calculated during checkout based on the delivery address.

4. Order Processing

  • Orders are processed Monday to Saturday (excluding public holidays).
  • We aim to process and ship orders within 1-2 business days from the time the order is placed.
  • Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.

5. Delivery Issues & Delays

  • In rare cases, delivery may be delayed due to issues such as insufficient or incorrect address details, weather conditions, or remote delivery locations. We encourage you to ensure that your shipping address is accurate to avoid any delays.
  • If your package does not arrive within the estimated time, please contact our customer support team for assistance.

6. Shipping Restrictions

  • Certain products may not be eligible for international shipping due to legal or logistical restrictions. If this applies to your order, we will notify you during checkout or after the order is placed.
  • Shipping may be delayed or unavailable in certain remote or hard-to-reach areas.

7. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order online through the courier service's website.

8. Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
  • For damaged items, please refer to our Return Policy for further instructions on how to handle returns.

9. Contact Us

If you have any questions or concerns regarding shipping or delivery, please feel free to contact our customer support team:

Email: [support@campertoad.com]
Phone: +91-XXXXXXXXXX

Thank you for shopping with Campertoad! We appreciate your business and look forward to delivering your outdoor gear right to your door.